Contact information

Have a question about your order, our products, shipping, or returns? We're here to help.

Customer Support

Email: info@luxvae.com

Our customer support team aims to respond to enquiries within 1–2 business days.

Order Support

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.


For privacy-related enquiries, please refer to our Privacy Policy.

For returns and refunds, please refer to our Return and Refund Policy.

For shipping information, please refer to our Shipping Policy.

Contact Us

For all enquiries, please contact us at:

info@luxvae.com

We look forward to hearing from you.

LUXVAE

Your skin. Your routine. Your confidence.