Terms of service

Last updated: September 10, 2026

Welcome to LUXVAE. These Terms of Service ("Terms") govern your use of the LUXVAE website and your purchase of products from us.

By accessing or using our website, placing an order, or purchasing a product from LUXVAE, you agree to these Terms. Please read them carefully before using our website or placing an order.

1. About LUXVAE

LUXVAE ("we," "us," "our," or "LUXVAE") operates this website and sells beauty and cosmetic products, including the LUXVAE CC Color-Correcting Tinted Serum.

You agree to provide accurate and complete information when placing an order or creating an account.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, pricing, and other information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device, screen settings, lighting, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or refuse an order where necessary.

If a product you have ordered becomes unavailable, we will contact you and, where appropriate, provide a refund for the unavailable item.

4. Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change at any time without prior notice. Any price change will not affect an order that has already been successfully placed and confirmed.

You agree to provide valid and accurate billing and payment information when placing an order.

We reserve the right to cancel or refuse an order where payment cannot be successfully processed or where we reasonably suspect fraudulent or unauthorized activity.

5. Orders

After placing an order, you will receive an order confirmation containing details of your purchase.

Receiving an order confirmation does not necessarily guarantee that your order will be fulfilled if an issue arises with product availability, pricing, payment, or other circumstances.

If we need to cancel or modify your order, we will contact you using the information provided at checkout.

6. Shipping and Delivery

We aim to process and ship orders within the timeframe stated on our website.

Estimated delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, weather, or other unforeseen circumstances.

Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside of LUXVAE's direct control.

For further information, please see our Shipping Policy.

7. Returns and Refunds

Our returns and refunds are governed by our Return Policy.

If you believe you are eligible for a return or refund, please review the Return Policy before submitting your request.

8. 30-Day Money-Back Guarantee

Where specifically stated on our website, LUXVAE offers a 30-Day Money-Back Guarantee.

The conditions, eligibility requirements, and process for requesting a refund are described in our Return Policy.

By purchasing a product subject to this guarantee, you agree to follow the requirements outlined in the applicable Return Policy.

9. Website Use

You agree not to:

  • Use our website for any unlawful purpose.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the operation or security of our website.
  • Copy, reproduce, distribute, or commercially exploit our website content without permission.
  • Use our website to engage in fraudulent activity.
  • Submit false, misleading, or deceptive information.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

10. Intellectual Property

All content on this website, including but not limited to:

  • LUXVAE branding
  • Logos
  • Product names
  • Images
  • Graphics
  • Website design
  • Text
  • Videos
  • Product descriptions

is owned by or licensed to LUXVAE and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.

11. User Content and Reviews

If you submit a review, photograph, comment, testimonial, or other content to LUXVAE, you represent that:

  • The content is truthful and based on your genuine experience.
  • You have the right to submit the content.
  • The content does not violate the rights of another person or business.
  • The content does not contain unlawful, abusive, or misleading material.

By submitting content, you grant LUXVAE permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

12. Disclaimer

Our products are cosmetic products intended for external use.

Product information provided on our website is for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary.

You should review the product ingredients before use and discontinue use if irritation or an adverse reaction occurs.

13. Limitation of Liability

To the fullest extent permitted by applicable law, LUXVAE will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which LUXVAE operates, without regard to conflict-of-law principles.

Nothing in these Terms limits any rights or protections that you may have under applicable consumer protection laws.

16. Contact Us

If you have questions about these Terms or your order, please contact us through our Contact page.

LUXVAE

Email: info@luxvae.com